1. Reduces the confusion and frustration between hospital staff and patients when barriers to communication exist
   
2. Allows hospital staff to communicate more effectively, thereby reducing the risk of medical errors
3. Reduces the time spent with individual patients. Staff can attend to more patients and work more efficiently
4. Allows the hospital to reduce reliance on interpreters and translation services
5. Improves patient satisfaction and promotes best practice
6. Enables staff to provide a personal and attentive approach to patients in their care
7. Provides a flexible solution that can cater for general everyday use as well as being adapted for specific departments including x-ray and maternity.
8. Gives patients “a voice” to communicate their needs. This helps to give them confidence and assurance that their needs will be fulfilled
9. The use of clear and easy to understand illustrations ensures that all patients are treated equally regardless of language or ability
10. Effective communication can prevent a patient’s physical illness from worsening

David Faulkner, a support worker in the University Hospitals Coventry and Warwickshire NHS Trust Fluoroscopy unit, said “This is a really helpful and useful tool, and so easy to use. All of the pictures speak for themselves. I can’t believe that this has not been done in this form before.”