How do you make budgets stretch further and at the same time improve services, communications and online solutions? The answer is a complex mix of using innovative technology, improving processes and enabling people to be more effective.
Reduce costs and improve customer service
We implement processes that ensure efficiency, compliance and risk management.
We deploy customer-facing systems that bring process improvements, tighter brand management and increased use of e-channels.
We enhance internal systems to reduce burdensome administration and release staff time for customer-focused activity.
We develop web applications to manage data efficiently and provide support to users.
We use our print management solution to reduce your organisation’s print costs.
We work with you as a partner to achieve common goals.
We focus on continuous improvement.
Case studies that illustrate our approach to reducing cost include:
- Electronic Property Information Mapping Service (ePIMS) saving £23.2 million per annum
- Essex County Council Print Management and Related Services contract (saving over £500K a year)
- Ministry of Defence Print and Related Services contract (saving over 20% on total print budget a year)
To find out more email Paul Meersman.