Template Central FAQ

We have a contract let under OJEU with another print company. Can you use template central to create the artwork and then send it to another printer?
How does the initial design process work for the creation of the templates?
Can we add users at a later stage?
Can we start with a couple of products and add further templates at a later stage?
Can the system create web optimised versions for inclusion on a website?
Can the system create HTML versions to use for email campaigns?
Can you provide training?
Can you restrict access to particular templates?
Can you restrict the choice of images, so that users have to select from the global image library, which will contain your approved images?
Is there an approval process, built into the product?
Can you copy and paste from MS Word?
How does the system interact with our print facility?
Can you create one piece of artwork and output at different sizes?
If we need to create a similar product, do we always need to start from scratch, or can you retrieve and modify a previous artwork file?
What type of file does the system output?
Can we use our corporate typeface?
Can you add a selection for logos – this is appropriate for organisations that have different brands?
What resolution do the images need to be?
Is the system secure?
Do you require any additional software?
Are there on-going costs?
How do I select the most appropriate template?
Does the system resize images?
Can you upload images to the global image library?

We have a contract let under OJEU with another print company. Can you use template central to create the artwork and then send it to another printer?

Yes, whilst we offer complete integration with our print management facility, Template Central allows you to generate and send high resolution print ready artwork to your preferred print partner. You will however then potentially miss out on the benefit of CDS’ print buying power, which could significantly reduce your print costs. ^top

How does the initial design process work for the creation of the templates?

We can either use the original artwork from an existing / previous product to create a template, or alternatively we can work with you to create a new template from scratch using your brand guidelines.

As part of the design process, we will work closely with you to develop the template and the required functionality. Our design team will work with your brand guidelines to ensure the correct use of colours, fonts, images.

As part of this process, we will identify the fixed and variable elements that make up the template, as well as how text may be inserted and how you will access images. During this process we will put the user at the centre of the design process. ^top

Can we add users at a later stage?

Yes, new users can be added at any stage. In many cases, organisations start with a small number of users during the implementation and testing phases and then expand access across the organisation.

Can we start with a couple of products and add further templates at a later stage?

Yes, new templates can be developed at any time and then released for use within your organisation.  In most cases, new users to Template Central will start by identifying the core products that are required to meet their immediate needs and will then add to this after initial implementation. ^top

Can the system create web optimised versions for inclusion on a website?

Yes, a web optimised version may be created suitable for digital delivery.

Can you provide training?

Yes, CDS can provide onsite training or remote online training. We can also produce user-guides.

Training is charged as an additional cost. ^top

Can you restrict access to particular templates?

Yes, it is possible to restrict access to a particular template or group of templates. This is achieved by assigning access permissions.

Can you restrict the choice of images, so that users have to select from the global image library, which will contain your approved images?

Yes, there is the option to either upload images from a local computer or from the master image library, which is maintained on a central server. If you wanted to ensure that users only access your approved images, it is possible to disable the upload from a local computer option.

Images are stored in a secure restricted area, so that they cannot be accessed by other organisations using Template Central. ^top

Is there an approval process, built into the product?

Yes, there is an optional workflow tool that can be configured so that artwork has to be sent to one or more named users within your organisation for comments / approval, prior to generating the print ready artwork. Comments can be placed onto the PDF and then returned to the originator for inclusion, prior to obtaining final sign off.

This feature allows the central communications team to closely control marketing and communications material that is generated by users and provides an opportunity to check the accuracy of the content and compliance with your brand. ^top

Can you copy and paste from MS Word?

Yes, there is the facility to either copy and paste from MS Word or alternatively you can insert text using the built in text editor. When you add text or images, a live view shows the updated design.

How does the system interact with our print facility?

There is an optional interface with our print management tool that provides a true web2print feature. Once artwork is approved and print ready artwork is generated, the order is passed via an online shopping cart facility to our print portal. Pre-defined unit costs are calculated and agreed with you, so that users are able to see the cost of the order based on size and quantities. ^top

Can you create one piece of artwork and output at different sizes?

Yes, it is possible to output at different sizes. For example there may be instances when you want the ability to output a poster at A4, A3 and A5 as a flyer. Within the shopping cart, a series of pricing tables can be generated allowing the user to select different sizes and quantities.

If we need to create a similar product, do we always need to start from scratch, or can you retrieve and modify a previous artwork file?

All artwork is stored on a central server, allowing you to retrieve and amend previous artwork as and when required. This can save valuable time and prevents you from starting from scratch if you are simply wanting to amend / update previous artwork. ^top

What type of file does the system output?

During the proofing stage a low resolution PDF is generated and then once approval has been granted, high resolution print ready artwork is generated as a PDF file with crop marks.

Can we use our corporate typeface?

We recommend that your corporate font is used for headlines and a standard font such as Ariel or Myriad is used for body copy. This will ensure that the body copy is easy to read and that functions such as bold, underline, bullets and italics may be used. ^top

Can you add a selection for logos – this is appropriate for organisations that have different brands?

Yes, we can build functionality into the template, so that you can select a logo from a drop down list. This is particular useful when organisations have multiple brands.

What resolution do the images need to be?

The images need to be print quality and a minimum of 300DPI.

Is the system secure?

Yes, the system offers secure access from a web browser. User names and passwords are created by CDS and issued on a seat license basis. ^top

Do you require any additional software?

No, the system may be accessed by a standard web browser and does not require any additional software.

Are there on-going costs?

Yes, in addition to the set up costs, Template Central is a licensed product which is charged on a seat license basis. Training and a helpdesk support service is also available at an additional cost.

How do I select the most appropriate template?

Once you log into Template Central, you will be presented with a visual thumb nail image of each of your templates. This allows you to then select the most appropriate template.

Does the system resize images?

Yes, providing the images are supplied in proportion to the image space, Template Central will resize the image to fit the pre-defined image space.

Can you upload images to the global image library?

No, images must be uploaded to the global image library by CDS, as the administrator. ^top